Privacy Policy

Guangzhou NewHoo Technology Co., Ltd. (“NewHoo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting www.windproofrollerblinds.com.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices and rights available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information in two main ways: information you voluntarily provide and information automatically collected when you use our website.

Information You Provide to Us

When you submit an inquiry, request a quotation, contact us about a product or project, or communicate with us through our website, you may provide information such as:

•Name
•Email address
•Telephone number
•Company name
•Country or region
•Project information
•Product requirements
•Dimensions, specifications, drawings, or other information related to your inquiry
•Any additional information you voluntarily provide in your message

We use this information primarily to respond to your inquiry and provide relevant product, quotation, technical, manufacturing, or project information.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically through cookies, analytics technologies, server logs, and similar tools.

This information may include:

•Browser type
•Device type
•Operating system
•Pages visited
•Time and duration of visits
•Referring website or source
•General geographic location
•Website interaction and navigation information
•Other technical information relating to website access and performance

This information is primarily used to understand how visitors use our website and to improve website performance, content, usability, and marketing effectiveness.

2. How We Use Your Information

We may use the information we collect to:

•Respond to product and project inquiries
•Prepare quotations or provide product information
•Communicate about technical requirements, customization, production, or delivery
•Provide customer and project support
•Improve our products, services, website structure, and user experience
•Analyze website traffic and visitor behavior
•Measure the effectiveness of our website and marketing activities
•Maintain website security and prevent misuse
•Comply with applicable legal and regulatory obligations

We will use personal information only for legitimate business purposes and in accordance with applicable data protection laws.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor behavior, and improve website performance.

Cookies are small data files stored on your device when you visit a website.

We may use:

Essential Cookies

These cookies support basic website functionality, security, form operation, and privacy preferences.

Analytics Cookies

These cookies help us understand how visitors interact with our website, including pages visited, traffic sources, navigation behavior, and website performance.

Advertising and Conversion Cookies

These cookies and similar technologies may be used in connection with services such as Google Ads to measure advertising conversions, attribute website activity to advertising campaigns, evaluate campaign performance, and, where enabled and permitted, support remarketing or personalized advertising. Where required by applicable law, non-essential analytics and advertising technologies will be used in accordance with your consent choices.
You may manage applicable cookie categories through our cookie preference controls or through your browser settings.
For more information, please review our Cookie Policy.

4. Google Analytics and Google Ads

We use or may use Google services, including Google Analytics and Google Ads, to analyze website usage, measure advertising performance, and understand how users interact with our website after viewing or clicking an advertisement.

Google Analytics

Google Analytics may process information relating to website visits, devices, browsers, interactions, traffic sources, approximate geographic information, and website events.

We use analytics information to:

•Measure website traffic
•Understand which pages are useful to visitors
•Identify website performance issues
•Improve website structure and content
•Evaluate marketing and search performance

Google Ads

We use or may use Google Ads to promote our products and services and measure the effectiveness of advertising campaigns.

Google Ads technologies may process information relating to:

•Advertising interactions and clicks
•Website visits following an advertisement
•Conversion events
•Browser and device information
•Referral and campaign information
•Advertising identifiers
•Website URLs and interaction information

We may define actions such as submitting an inquiry form, requesting a quotation, contacting us about a product, or other relevant website interactions as advertising conversions.
Where enabled, we may also use Google Ads remarketing or audience features to reach users who have previously interacted with our website.
Where applicable law requires consent for analytics, advertising, remarketing, personalized advertising, cookies, or related technologies, we will use these technologies in accordance with your consent choices.
We may use Google Consent Mode or similar technologies to communicate consent choices to Google services.
Google processes information through its services according to its own privacy, security, and data processing terms.
For additional details regarding cookies and advertising technologies used on our website, please review our Cookie Policy.

5. Legal Bases for Processing

Where laws such as the General Data Protection Regulation (“GDPR”) or UK GDPR apply, we may process personal information on one or more of the following legal bases:

Consent

Where you have given us permission to process information for a particular purpose, including certain cookie or analytics activities where consent is required.

Steps Before Entering Into a Contract

When you contact us for a quotation, product recommendation, customized solution, technical specification, or other information in connection with a potential purchase or project.

Legitimate Interests

Where processing is reasonably necessary to operate and improve our website, respond to business communications, protect our website, and manage our legitimate business activities, provided that those interests are not overridden by your rights and interests.

Legal Obligations

Where processing is necessary to comply with applicable laws, regulations, legal proceedings, or governmental requirements.

6. How We Share Information

We may share limited personal information with third-party service providers where reasonably necessary to operate our website and business.

These providers may include:

•Website hosting providers
•Website maintenance and technical service providers
•Analytics providers such as Google
•Email and communication service providers
•IT and security service providers

These third parties may process information only as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose information when required to comply with applicable law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect our legal rights, users, website, or business.

7. International Data Transfers

NewHoo serves customers and website visitors internationally.
As a result, information submitted through our website or processed by our service providers may be transferred to, stored in, or processed in countries or regions different from the country where you are located.
Where required by applicable data protection law, appropriate safeguards will be used for international transfers of personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

For example, inquiry and project information may be retained while we communicate with you, prepare quotations, provide technical support, manage potential or existing business relationships, and maintain appropriate business records.

Technical and analytics information may be retained according to the settings and retention periods of the relevant analytics or service platforms.

Retention periods may also be extended where necessary to comply with legal obligations, resolve disputes, or protect legitimate business interests.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

9. Data Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Users should therefore exercise appropriate care when submitting personal or confidential information online.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

•Request access to personal information we hold about you
•Request correction of inaccurate or incomplete information
•Request deletion of certain personal information
•Request restriction of certain processing
•Object to certain processing
•Withdraw consent where processing is based on consent
•Request portability of certain information
•Lodge a complaint with an applicable data protection authority

These rights are not absolute and may be subject to legal exceptions.

To exercise an applicable privacy right, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

11. California Privacy Rights

If you are a California resident and applicable California privacy laws apply to our processing of your personal information, you may have additional rights relating to your personal information.

Depending on the circumstances, these may include rights to request information about personal information collected about you, request deletion or correction, and exercise other rights provided under applicable California privacy law.

You may contact us using the information below to submit an applicable privacy request.

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of websites operated by third parties.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Children's Privacy

Our website and products are intended primarily for businesses, distributors, contractors, installers, architects, project buyers, and other customers seeking shading products and related solutions.

Our website is not intended to knowingly collect personal information from children.

If we become aware that personal information from a child has been collected in circumstances where parental or guardian consent is legally required, we will take reasonable steps to delete the information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technologies, business practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We recommend reviewing this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, or wish to exercise an applicable privacy right, please contact:

Guangzhou NewHoo Technology Co., Ltd.

Website: www.windproofrollerblinds.com

Email: sales01@gznewhoo.com

Address: Building 7, Hongyu Zhihui Industrial Park, 333 Juhuashi Avenue, Huadu District, Guangzhou, Guangdong, China

For privacy-related requests, please include sufficient information for us to understand and respond to your request.